Terms & Conditions

Introduction

Welcome to ba994, an online casino and sports betting platform dedicated to serving the Bangladesh market. These Terms & Conditions govern your access to and use of all services, games, and features available through the ba994 platform, including cricket betting, live casino games, slots, crash games, and bingo. By registering an account, making a deposit, or placing a bet, you confirm that you have read, understood, and agreed to these terms in their entirety.

If you do not agree to any part of these Terms & Conditions, you must not use the ba994 platform. We reserve the right to update or modify these terms at any time, and continued use of the platform following any changes constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically.

Eligibility

To register and use ba994, you must meet all of the following eligibility requirements. Players who do not meet these requirements are strictly prohibited from using the platform.

• You must be at least 21 years of age. ba994 is strictly for adults aged 21 and above.
• You must be a resident of Bangladesh or otherwise legally permitted to access online gambling services in your jurisdiction.
• You must not be a problem gambler, self-excluded individual, or otherwise prohibited from gambling under any applicable laws or self-imposed restrictions.
• You must register only one personal account. Multiple accounts by the same individual are not permitted and may result in permanent account suspension.

Account Registration and Verification

When registering an account on ba994, you are required to provide accurate, complete, and up-to-date personal information. This includes your full name, date of birth, a valid contact number, and a functional email address. Providing false or misleading information is a breach of these Terms & Conditions and may result in immediate account closure without refund of any funds.

ba994 may request identity verification documents at any time as part of our Know Your Customer (KYC) process. This may include a national identity card (NID), passport, or other government-issued identification. Failure to provide requested verification documents within a reasonable timeframe may result in temporary or permanent account restriction and the withholding of pending withdrawals until verification is complete.

Deposits and Withdrawals

ba994 supports a range of payment methods commonly used in Bangladesh. All financial transactions on the platform are processed in Bangladeshi Taka (BDT). Supported payment methods include:

• Mobile banking: bKash, Nagad, Rocket, and Upay — the most widely used digital wallets in Bangladesh.
• International cards: Visa and Mastercard, subject to your bank's international transaction policies.
• Withdrawals are processed to the same payment method used for the original deposit wherever possible. Processing times may vary; please contact our support team for estimated timelines.

ba994 reserves the right to apply minimum and maximum transaction limits, which may change from time to time. All withdrawals are subject to standard verification checks to prevent fraud and money laundering. Funds deposited via one payment method cannot be transferred to a different payment method on withdrawal without prior approval from our compliance team.

Bonuses and Promotions

ba994 offers various bonuses and promotions to both new and existing players, including welcome bonuses, free spins, deposit match bonuses, and seasonal promotional offers tied to Bangladesh sporting events such as the Bangladesh Premier League (BPL), IPL, and T20 World Cup. All bonuses are subject to wagering requirements before any associated winnings can be withdrawn.

Unless otherwise stated, the standard rollover requirement is 20x the bonus amount. Free spins winnings are typically subject to a 30x wagering requirement before withdrawal. ba994 reserves the right to modify, cancel, or withdraw any promotion at any time without prior notice. Bonuses may not be combined unless explicitly stated. Abuse of promotional offers, including but not limited to the use of multiple accounts to claim the same bonus, will result in the forfeiture of all bonus funds and potential permanent account suspension.

Prohibited Activities

Users of ba994 are strictly prohibited from engaging in any of the following activities. Violation of these prohibitions will result in immediate account termination, forfeiture of all account balances, and may be referred to the relevant law enforcement authorities.

• Fraud, collusion, cheating, or any form of software exploitation including the use of bots, scripts, or automated tools to gain an unfair advantage.
• Money laundering, or using ba994 as a vehicle to transfer, conceal, or disguise funds derived from illegal activities.
• Creating multiple accounts (duplicate accounts) to exploit bonus offers, circumvent restrictions, or for any other purpose not authorised by ba994.
• Any attempt to reverse-engineer, decompile, hack, or interfere with the functionality of the ba994 platform, its APIs, or its supporting infrastructure.

Responsible Gaming

ba994 is committed to promoting responsible gaming and player welfare. We recognise that gambling can become a problem for some individuals, and we actively encourage all players to set personal deposit limits, session time reminders, and self-exclusion periods where necessary. If you feel that your gambling habits may be causing harm to yourself or others, please contact our support team immediately at [email protected] — we are here to help.

Players may request a self-exclusion period of 30 days, 90 days, 6 months, 1 year, or a permanent self-exclusion at any time by contacting our support team. During an active self-exclusion period, ba994 will take all reasonable steps to prevent the affected player from accessing the platform. For more guidance, please visit our dedicated Responsible Gaming page.

Intellectual Property

All content available on the ba994 platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of ba994 or its content suppliers and is protected by applicable intellectual property laws. Unauthorised reproduction, distribution, or modification of any ba994 content, in whole or in part, is strictly prohibited and may result in legal action.

Limitation of Liability

To the fullest extent permitted by applicable law, ba994 and its affiliates, directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the ba994 platform or its services. This includes, without limitation, any loss of profits, data, goodwill, or other intangible losses.

ba994 does not guarantee uninterrupted, error-free, or continuous availability of the platform. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally result in service interruptions. ba994 will endeavour to provide advance notice of planned maintenance where reasonably practicable.

Privacy and Data Protection

ba994 takes the privacy and security of your personal information seriously. All data collected during registration, account verification, and transactional activity is handled in accordance with our Privacy Policy. We employ SSL encryption and other industry-standard security measures to protect your data from unauthorised access, disclosure, or misuse. By using the ba994 platform, you consent to the collection and processing of your personal data as described in our Privacy Policy.

Amendments to These Terms

ba994 reserves the right to amend, update, or replace these Terms & Conditions at any time. Any changes will be communicated to registered users via email or an on-platform notification, and the updated terms will be published on this page with a revised "Last Updated" date. Your continued use of the ba994 platform after the effective date of any amendment constitutes your acceptance of the new terms. If you disagree with any revised terms, you must immediately cease using the platform and contact support to close your account.

Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. Any disputes arising out of or in connection with these terms or your use of the ba994 platform shall first be attempted to be resolved through good-faith negotiation between the parties. In the event that a dispute cannot be resolved amicably, it shall be submitted to binding arbitration. ba994 is a safe and reliable platform that operates with fairness and integrity; we are committed to resolving all player concerns promptly and professionally.